1002509客服介入结束控制用户跨过当前阶段

pcloud-service-book/src/main/java/com/pcloud/book/personalstage/biz/PersonalStageJumpBiz.java

 package com.pcloud.book.personalstage.biz;
 
 import com.pcloud.book.personalstage.dto.LinkClickRecordDTO;
+import com.pcloud.book.personalstage.dto.EndServiceJumpNextDTO;
 import com.pcloud.book.personalstage.dto.PersonalStageJumpDto;
 import com.pcloud.book.personalstage.enums.JumpTypeEnum;
 import com.pcloud.book.personalstage.vo.request.CreateStageJumpRequestVO;
@@ -92,4 +93,8 @@ public interface PersonalStageJumpBiz {
      * @param dto
      */
     void delayPaper(DelayQueueDTO dto);
+
+    Boolean getHasEndServiceJump(Long personalStageId);
+
+    void endServiceJumpNext(EndServiceJumpNextDTO endServiceJumpNextDTO);
 }

pcloud-service-book/src/main/java/com/pcloud/book/personalstage/biz/impl/PersonalStageJumpBizImpl.java

@@ -115,12 +115,16 @@ public class PersonalStageJumpBizImpl implements PersonalStageJumpBiz {
     @Transactional(rollbackFor = Exception.class)
     public void createPersonalStageJump(CreateStageJumpRequestVO vo) {
         //校验关键词是否重复
-        if (!JumpTypeEnum.PAY_TRIGGER.key.equals(vo.getJumpType()) && !JumpTypeEnum.PAPER_TRIGGER.key.equals(vo.getJumpType())){
+        if (!JumpTypeEnum.PAY_TRIGGER.key.equals(vo.getJumpType()) && !JumpTypeEnum.PAPER_TRIGGER.key.equals(vo.getJumpType())
+            &&!JumpTypeEnum.END_SERVICE.key.equals(vo.getJumpType())){
             this.checkKeywords(vo.getKeywords(), vo.getPersonalStageId(), null);
         }
         if (JumpTypeEnum.PAPER_TRIGGER.key.equals(vo.getJumpType())){
             this.checkPaper(vo.getPersonalStageId(), null);
         }
+        if (JumpTypeEnum.END_SERVICE.key.equals(vo.getJumpType())){
+            checkOnlyOneEndServiceJump(vo.getPersonalStageId(),null);
+        }
         if (vo.getOpenEmail()){
             this.checkEmail(vo.getEmails());
         }
@@ -141,6 +145,22 @@ public class PersonalStageJumpBizImpl implements PersonalStageJumpBiz {
         }
     }
 
+    @ParamLog("人工客服结束阶段跳转配置唯一性")
+    private void checkOnlyOneEndServiceJump(Long personalStageId,Long personalStageJumpId) {
+        List<PersonalStageJump> stageJumps = personalStageJumpDao.getByJumpType(personalStageId, JumpTypeEnum.END_SERVICE.key);
+        if (!ListUtils.isEmpty(stageJumps)){
+            if (personalStageJumpId==null){
+                throw new BookBizException(BookBizException.ERROR, "已有其他阶段跳转配置了人工客服结束跳转");
+            }else {
+                //判断是不是旧的已有的修改
+                List<Long> jumpIds=stageJumps.stream().filter(s->s.getId()!=null).map(PersonalStageJump::getId).collect(Collectors.toList());
+                if (!jumpIds.contains(personalStageJumpId)){
+                    throw new BookBizException(BookBizException.ERROR, "已有其他阶段跳转配置了人工客服结束跳转");
+                }
+            }
+        }
+    }
+
     @Override
     @ParamLog("获取跳转设置列表")
     public PageBeanNew getJumpList(Long personalStageId, Integer currentPage, Integer numPerPage) {
@@ -209,12 +229,16 @@ public class PersonalStageJumpBizImpl implements PersonalStageJumpBiz {
     @ParamLog("修改跳转阶段")
     public void updatePersonalStageJump(UpdateStageJumpRequestVO vo) {
         //校验关键词是否重复
-        if (!JumpTypeEnum.PAY_TRIGGER.key.equals(vo.getJumpType()) && !JumpTypeEnum.PAPER_TRIGGER.key.equals(vo.getJumpType())){
+        if (!JumpTypeEnum.PAY_TRIGGER.key.equals(vo.getJumpType()) && !JumpTypeEnum.PAPER_TRIGGER.key.equals(vo.getJumpType())
+            &&!JumpTypeEnum.END_SERVICE.key.equals(vo.getJumpType())){
             this.checkKeywords(vo.getKeywords(), vo.getPersonalStageId(), vo.getPersonalStageJumpId());
         }
         if (JumpTypeEnum.PAPER_TRIGGER.key.equals(vo.getJumpType())){
             this.checkPaper(vo.getPersonalStageId(), vo.getPersonalStageJumpId());
         }
+        if (JumpTypeEnum.END_SERVICE.key.equals(vo.getJumpType())){
+            checkOnlyOneEndServiceJump(vo.getPersonalStageId(),vo.getPersonalStageJumpId());
+        }
         if (vo.getOpenEmail()){
             this.checkEmail(vo.getEmails());
         }
@@ -496,6 +520,73 @@ public class PersonalStageJumpBizImpl implements PersonalStageJumpBiz {
         }
     }
 
+    @ParamLog("获取定制化阶段是否含有人工客服结束跳转")
+    @Override
+    public Boolean getHasEndServiceJump(Long personalStageId) {
+        if (personalStageId==null){
+            throw new BookBizException(BookBizException.PARAM_IS_NULL,"参数为空！");
+        }
+        List<PersonalStageJump> jumps = personalStageJumpDao.getByJumpType(personalStageId, JumpTypeEnum.END_SERVICE.key);
+        if (ListUtils.isEmpty(jumps)){
+            return false;
+        }
+        return true;
+    }
+
+    @Transactional(rollbackFor = Exception.class)
+    @ParamLog("获取定制化阶段是否含有人工客服结束跳转")
+    @Override
+    public void endServiceJumpNext(EndServiceJumpNextDTO endServiceJumpNextDTO) {
+        if (endServiceJumpNextDTO==null){
+            throw new BookBizException(BookBizException.PARAM_IS_NULL,"参数为空！");
+        }
+        if (endServiceJumpNextDTO.getPersonalStageId()==null){
+            throw new BookBizException(BookBizException.PARAM_IS_NULL,"阶段id参数为空！");
+        }
+        if (StringUtil.isEmpty(endServiceJumpNextDTO.getRobotId())){
+            throw new BookBizException(BookBizException.PARAM_IS_NULL,"机器人id参数为空！");
+        }
+        if (StringUtil.isEmpty(endServiceJumpNextDTO.getWxId())){
+            throw new BookBizException(BookBizException.PARAM_IS_NULL,"用户id参数为空！");
+        }
+        String wxId=endServiceJumpNextDTO.getWxId();
+        String robotId=endServiceJumpNextDTO.getRobotId();
+        Long personalStageId=endServiceJumpNextDTO.getPersonalStageId();
+        PersonalStageUser last = personalStageUserDao.getLast(wxId, robotId, personalStageId);
+        if (last==null){
+            throw new BookBizException(BookBizException.ERROR,"用户无阶段！");
+        }
+        if (!last.getPersonalStageId().equals(personalStageId)){
+            throw new BookBizException(BookBizException.ERROR,"用户已不在当前阶段！");
+        }
+        //查询跳转
+        List<PersonalStageJump> jumps = personalStageJumpDao.getByJumpType(personalStageId, JumpTypeEnum.END_SERVICE.key);
+        if (ListUtils.isEmpty(jumps)){
+            throw new BookBizException(BookBizException.ERROR,"没有该类型的跳转的阶段！");
+        }
+        PersonalStageJump personalStageJump=jumps.get(0);
+        Long afterStageId=personalStageJump.getAfterPersonalStageId();
+        Long stageJumpId=personalStageJump.getId();
+        if (afterStageId==null){
+            throw new BookBizException(BookBizException.ERROR,"没有下一阶段！");
+        }
+        if (personalStageJump.getOpenEmail()!=null&&personalStageJump.getOpenEmail()){
+            PersonalStageJumpKeywordDto jumpKeywordDto = new PersonalStageJumpKeywordDto();
+            jumpKeywordDto.setAfterPersonalStageId(afterStageId);
+            jumpKeywordDto.setPersonalStageJumpId(stageJumpId);
+            String content = "如果读者提交了对方案的反馈意见，请到“定制服务”中查看。";
+            sendEmail(wxId, robotId, content, jumpKeywordDto);
+        }
+        GroupRobotDTO groupRobotDTO = wechatGroupConsr.getGroupRobotByWxId(robotId);
+        String ip = weixinQrcodeBiz.getRobotIpByGeneration(groupRobotDTO.getVersion());
+        // 将用户置为下个阶段
+        PersonalStageUser nextPersonalStageUser = personalStageBiz.nextStageAddStageUserAndWakeupDelay(robotId, wxId, ip, afterStageId);
+        // 发送内容衔接语
+        sendJumpLinkups(wxId, robotId, ip, stageJumpId, nextPersonalStageUser.getId());
+        // 停止发送引导语
+        pcloudGuideBiz.stopPcloudGuidePush(robotId, wxId);
+    }
+
     @ParamLog("发送阶段跳转邮件")
     private void sendEmail(String userWxId, String robotWxId, String content, PersonalStageJumpKeywordDto jumpKeywordDto) {
         try {

pcloud-service-book/src/main/java/com/pcloud/book/personalstage/dto/EndServiceJumpNextDTO.java

+package com.pcloud.book.personalstage.dto;
+
+import io.swagger.annotations.ApiModelProperty;
+import lombok.Data;
+
+import java.io.Serializable;
+
+@Data
+public class EndServiceJumpNextDTO implements Serializable {
+
+    @ApiModelProperty("机器人id")
+    private String robotId;
+
+    @ApiModelProperty("微信Id")
+    private String wxId;
+
+    @ApiModelProperty("阶段id")
+    private Long personalStageId;
+
+}

pcloud-service-book/src/main/java/com/pcloud/book/personalstage/enums/JumpTypeEnum.java

@@ -5,7 +5,8 @@ public enum JumpTypeEnum {
     READER_TRIGGER(1,"读者输入关键词触发"),
     ROBOT_TRIGGER(2,"小睿发送关键词触发"),
     PAY_TRIGGER(3,"转账触发"),
-    PAPER_TRIGGER(4, "需求定制单触发");
+    PAPER_TRIGGER(4, "需求定制单触发"),
+    END_SERVICE(5,"人工客服结束触发");
 
     public final Integer key;
     public final String desc;

pcloud-service-book/src/main/java/com/pcloud/book/personalstage/facade/PersonalStageFacade.java

@@ -3,6 +3,7 @@ package com.pcloud.book.personalstage.facade;
 import com.pcloud.book.personalstage.biz.PersonalStageBiz;
 import com.pcloud.book.personalstage.biz.PersonalStageProgressMessageBiz;
 import com.pcloud.book.personalstage.dto.LinkClickRecordDTO;
+import com.pcloud.book.personalstage.dto.EndServiceJumpNextDTO;
 import com.pcloud.book.personalstage.dto.PersonalStageProgressDTO;
 import com.pcloud.book.personalstage.entity.PersonalStage;
 import com.pcloud.book.personalstage.entity.PersonalStageProgressMessage;
@@ -267,4 +268,25 @@ public class PersonalStageFacade {
         personalStageJumpBiz.addLinkClickRecord(linkClickRecordDTO);
         return new ResponseDto<>();
     }
+
+    @ApiOperation("获取定制化阶段是否含有人工客服结束跳转")
+    @GetMapping("/getHasEndServiceJump")
+    public ResponseDto<?> getEndServiceJump(
+            @RequestHeader("token") @ApiParam("token信息") String token,
+            @RequestParam("personalStageId") @ApiParam("阶段id") Long personalStageId
+    ) throws BizException, PermissionException {
+        SessionUtil.getVlaue(token, SessionUtil.PARTY_ID);
+        return new ResponseDto<>(personalStageJumpBiz.getHasEndServiceJump(personalStageId));
+    }
+
+    @ApiOperation("人工客服阶段跳转")
+    @PostMapping("/endServiceJumpNext")
+    public ResponseDto<?> endServiceJumpNext(
+            @RequestHeader("token") @ApiParam("token信息") String token,
+            @RequestBody @ApiParam("人工客服阶段跳转") EndServiceJumpNextDTO endServiceJumpNextDTO
+    ) throws BizException, PermissionException {
+        SessionUtil.getVlaue(token, SessionUtil.PARTY_ID);
+        personalStageJumpBiz.endServiceJumpNext(endServiceJumpNextDTO);
+        return new ResponseDto<>();
+    }
 }